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8 reasons to tighten your financial controls for Xero users
Strong financial controls bring a whole heap of benefits, helping to detect and prevent fraud, limit access to your accounting system, put documents in the hands of the right people – and that's just the beginning.
 
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According to ACFE, nearly half of all employee fraud (also known as internal or occupational fraud) cases are linked to poor internal controls. Segregation of duties (SoD) is one of the easiest ways to prevent this.

SoD splits important financial tasks among team members to reduce the risk of errors and fraud. It’s important to get this right when your business deals with  accounts payable (AP).

In this guide, we’ll explain what segregation of duties looks like for accounts payable, how to put it into practice, and how automation helps.

What does segregation of duties mean in accounts payable?

SoD prevents one person from having full control over the accounts payable process.

This means separating tasks like: 

  • Receiving and approving invoices
  • Processing payments
  • Reconciling transactions. 

Ultimately, this reduces risks like fraud and human error, which we’ll cover in more detail shortly.

Examples of segregation of duties for AP

Below are two practical examples showing how segregation of duties applies in accounts payable, whether you're working in a small team or a larger finance function. 

1

Simple segregation of duties (small team)

segregation of duties in accounts payable for small teams
2

Layered segregation of duties (larger team)

segregation of duties in accounts payable for large teams

Why is it important to separate responsibilities in accounts payable?

SoD is one of the most important internal controls in accounts payable.

Why? According to an ACFE report, billing fraud is one of the most common types of occupational fraud. Having just one person responsible for submitting, approving, and paying invoices can put your business at risk.

That’s where SoD comes in. By splitting key AP tasks between team members, it’s much harder for an employee to manipulate the process without being noticed.

Introducing segregation of duties into your accounts payable process also helps to: 

  • Support audit and regulatory compliance
  • Improve financial transparency and reporting
  • Reduce financial, operational, and reputational risks
  • Create accountability at every step of the process

Ultimately, SoD acts as a safety shield for businesses of all sizes, protecting them from potential compliance issues, fraud and errors.

How to segregate duties in accounts payable

So how do you  get started? First, there are five core functions you’ll need to consider:

  1. Initiating transactions. A team member submits a purchase request.
  2. Approving purchases.  A manager or budget owner reviews and gives the go-ahead.
  3. Entering transactions.  The AP clerk inputs the invoice into the system.
  4. Processing payments.  A separate person handles the actual payment.
  5. Bank reconciliation.  Someone else checks the records against the bank account.

How this works in practice depends on the size of your team:

For larger teams
For smaller teams
Define clear roles (e.g. AP clerk, finance manager, controller)
Use compensating controls when full separation isn’t possible
Use multi-level invoice approvals based on amount thresholds
Get a business owner or board member to approve high-value payments
Make sure the person approving the invoice isn’t the one paying it
Use two-person verification for payment runs
Document all responsibilities and escalation steps in your finance policy
Rely on AP automation tools like ApprovalMax to enforce role-based permissions
Ease of use
Is the interface easy enough for everyone to use, including members who aren’t tech-savvy?

Whether you have five employees or 100, the goal is the same – prevent any one person from having full control over payments.

A step-by-step guide to implementing SoD in accounts payable

Segregation of duties only works when it's backed by a clear plan. Here are 10 simple steps to set up SoD and keep your AP process secure.

1. Conduct a risk assessment
Identify areas where the AP process may be vulnerable to fraud or error
2. Define roles and responsibilities
Clarify who is responsible for each task within the AP process
3. Segregate duties
Assign different people to each stage of the process to avoid overlap
4. Build internal controls
Introduce checks and balances, such as approval workflows or dual sign-off
5. Document processes and policies
Create clear documentation that outlines every step of the AP process
6. Train staff
Make sure staff understand their roles and how to follow the new controls
7. Monitor and review
Regularly check that processes are being followed correctly
8. Use technology
Use AP software to automate approvals, enforce permissions, and track actions
9. Review and update regularly
Review controls regularly to ensure they still meet your business needs
10. Communicate with stakeholders
Keep relevant stakeholders informed and involved in policy updates

Pros and cons of separating duties in AP teams

There are many benefits to segregation of duties for AP, but it can introduce some operational challenges. Here are some pros and cons to consider: 

Pros of SoD in AP
Cons SoD in AP
Helps prevent fraud by making sure no one person has control over payments
Requires new systems or tools, adding to setup costs
Improves accountability by clearly defining who is responsible for each task
Processes may take longer due to more people being involved
Makes audits easier with transparent and trackable processes
Smaller teams may struggle to separate duties without extra support
Catches errors early by having multiple people check the process
Staff may need training on new roles, tools, or procedures
Supports compliance with financial regulations and industry standards, including audits
Can lead to communication gaps if responsibilities aren't clearly organised

Best practice for segregation of duties in AP

SoD works best when supported by clear and consistent processes. Here are some best practices to consider: 

  • Use approval thresholds and multi-level approvals. Set limits for invoice amounts and require additional approvals for high-value payments.
  • Apply role-based access controls in your accounting system. Make sure team members can only access tasks and data relevant to their role.
  • Conduct regular audits and reviews. These checks help catch gaps in controls and ensure compliance.
  • Rotate duties where possible. This can reduce risks and highlight weaknesses in the process.
  • Use automation for segregation of duties. Tools like ApprovalMax can automate workflows and approvals.
  • Provide ongoing training. Make sure everyone understands their responsibilities and the importance of SoD.

Common mistakes to avoid

Even with the best intentions, poor execution can lead to mistakes like:

  • Lack of role clarity or documentation, leading to tasks being overlapped or missed.
  • Failing to review and adjust roles over time can also lead to mistakes.
  • No system to log or audit AP activities. Without an audit trail, it’s hard to detect issues or hold people accountable.
  • Applying SoD without thinking about business size or resources is another common mistake. You’ll need to consider what works for your team.

Getting SoD right means finding a balance between control and practicality. Clear processes, regular reviews and the right tools can make all the difference.

How can AP automation help

AP automation helps enforce segregation of duties by assigning roles, routing approvals, and logging every action. Using an accounts payable automation tool like ApprovalMax makes this easier. It helps enforce role-based controls, streamline approvals, and reduce risk – all without the extra admin.
FAQs
What is the relationship between the segregation of duties and the principle of least privilege?

Segregation of duties splits tasks between people. For example, one person might enter invoice data while another approves the payment.

The principle of least privilege means each person only has access to the systems, tools, and data they need. Together, they create layers of control that lower the risks of errors.

What is the difference between segregation of duties and a sign-off?

A sign-off is just one part of SoD, like a manager authorising a payment, and it’s an important piece of the SoD process. Complete SoD goes one step further by dividing responsibilities across the whole process.

How does segregation of duties (SoD) support internal audits?

When reviewing internal controls in AP, auditors often start with SoD. They search for evidence including audit trails and approval logs, clear role separation, and written policies. Without proper SoD, companies risk unwanted audit findings, sign-off delays, and control issues. 

justin_campbell_avatar

Justin Campbell, an experienced accountant with a decade at Xero, blends his deep understanding of finance and technology to simplify processes. He uses his expertise to help businesses work smarter, bringing precision and innovation to every initiative.

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