Fraud is on the rise – and the explosion of AI tools is only making it worse. Global fraud attacks rose 19 per cent, year-on-year, largely driven by the exploitation of AI technologies.
But on the flip side, AI can be used to help with fraud too. AI tools’ pattern recognition can be used to detect fraud to analyse employee expense patterns, vendor behavior and transaction timing to spot potential fraud or errors before they become problems.
Many banks and other financial institutions already use AI as part of their fraud detection; they’ll often block card transactions that seem out of the ordinary, like if you suddenly spend $4,000 in Fiji when you live in London.
McKinsey suggests agentic AI will change the way banks address financial crime, enabling a potential 20x increase in productivity. While most businesses don’t spend up to 15 per cent of their workforce’s time on know-your-customer and anti-money-laundering activity, they can still use AI’s pattern recognition and automation to detect and prevent fraud, especially as more AP and finance tools integrate it into their products.
For example, Mastercard’s Decision Intelligence (DI) – a real-time AI-powered decisioning solution – helps banks score and safely approve 143 billion transactions a year in less than 50 milliseconds per transaction. The modelling shows these AI enhancements increase fraud detection rates by 20% on average and up to 300% in some instances.