Controls only protect you if they are automatic, consistent, and visible. Without these safeguards, costly mistakes and even fraud can go unnoticed.
In our recent survey of 166 finance professionals, only 18% said they were confident in their internal controls. The biggest weaknesses they identified were approval tracking and audit trails. Without these checks, costly mistakes and even fraud can go unnoticed.
KeepCup experienced this firsthand. Without the right systems, errors kept slipping through. Incoming bills were meant to go through an email-based approval process, but sometimes this was skipped. Operations lacked visibility over what was quoted versus what was paid.
"We'd overpay for certain things or were misinvoiced and there was no cross-checking happening," says Alex Andreou, Finance and Operations Manager at KeepCup. "There'd be duplicate payments, or sometimes no payment."
KeepCup worked with ApprovalMax and audited processes to see where the cracks lay. This started with some simple questions:
- Approval matrix: Who approves what? Do you need multiple approvers for high-value items?
- Segregation of duties: Are people approving purchases different from those processing payments?
- Vendor onboarding: Do you have a consistent process for verifying bank details?
Automating these controls takes the "too hard" factor out of the equation. It ensures the team follows the right steps because the system won't let them do it any other way.
Managing multiple entities and dealing with the headache it causes? Read our guide on how to consolidate them (without the headache).